Questions

Frequently asked questions

Everything you might want to know about new carpet, stairs, repairs and carpet tiles.

General questions

How much does carpet installation cost in Melbourne?

The price depends on the carpet you choose, the underlay, the size and shape of the rooms and whether there are stairs. We give free, no-obligation quotes with a clear price before any work starts — call 0415 850 095 or send us a quote request.

Do you supply the carpet as well as install it?

Yes. We supply and install, so you deal with one team from choosing your carpet through to the final clean-up.

How long does it take to carpet a house?

Most single rooms take a few hours. A typical house is usually finished in one to two days, depending on size and stairs.

Do you remove and dispose of old carpet?

Yes. We can uplift and take away old carpet and underlay as part of your job.

Can you fix carpet that has rippled or come loose?

Yes. We re-stretch rippled and loose carpet with a power stretcher so it lies flat again, and repair seams, burns and pet damage.

Do you carpet stairs?

Yes — straight stairs, winders and landings, with a waterfall or wrapped finish.

What areas do you service?

We install carpet right across Melbourne, including the inner city and the northern, eastern, south-eastern, western and bayside suburbs.

Carpet supply & installation

How long does carpet installation take?

Most single rooms are done in a few hours, and a typical house is usually finished in one to two days. We'll give you a time frame with your quote.

Do you remove the old carpet?

Yes. We can uplift and take away your old carpet and underlay as part of the job — just let us know when you ask for a quote.

Do I need new underlay?

In most cases, yes. Old underlay is often flattened or worn, and fresh underlay makes new carpet feel better and last longer. We'll advise you on site.

Repairs & restretching

Can rippled carpet be fixed?

Yes. Most ripples can be removed by re-stretching the carpet with a power stretcher and re-fixing it to the gripper strips.

Can you match a patch to my carpet?

If you have an offcut from the original carpet we can usually make a near-invisible patch. If not, we can often take a piece from inside a wardrobe.

Is it worth repairing old carpet?

If the carpet is otherwise in good shape, a repair costs far less than replacing a whole room. We'll give you an honest opinion when we see it.

Carpet tiles

Are carpet tiles good for homes?

Yes — they're popular for home offices, rumpus rooms, garages and home theatres, where durability and easy replacement matter.

Can carpet tiles go over concrete?

Yes. Carpet tiles are commonly installed straight over a clean, flat, dry concrete slab. We'll check the floor first.

Can you install outside business hours?

For commercial jobs we can work around your trading hours to keep disruption to a minimum. Ask us when you request a quote.

Stairs & custom work

Can you carpet winder stairs?

Yes. Winder (turning) stairs are fitted step by step, with each winder cut and stretched individually for a tight, neat finish.

What carpet is best for stairs?

A dense, hard-wearing carpet such as a tight loop or short cut pile in wool or nylon, over a firm underlay, holds up best on stairs.

Can you do stairs only?

Yes. We regularly carpet just the stairs and landing, and can match them to existing carpet where possible.

Commercial properties

Do you work after hours?

For commercial jobs we can work around your trading hours where possible. Let us know your requirements when you ask for a quote.

Do you work with property managers?

Yes. We work with landlords, real estate agents and property managers on rental properties, including end-of-lease carpet replacement.

Broadloom or carpet tiles for an office?

Carpet tiles are usually the better choice for offices because they're hard-wearing and easy to replace. Broadloom can suit boardrooms and reception areas.

Still have a question?

Call us — we're happy to help.

Free, no-obligation quote

Let's get your floors sorted

Tell us a little about your job and we'll get back to you with a clear, upfront quote. Prefer to talk? Give us a call — we're happy to help.

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